Cancellation & Order Changes Policy

Many Parker's Prints products are made specifically after an order is placed. Because materials and production time may be committed quickly, cancellations and changes are limited once production begins.

If you need to cancel an order, contact us as soon as possible.

If production has not started, we may cancel the order and issue a refund. Once production has begun, the order cannot be canceled or refunded.

Submitting a cancellation request does not guarantee cancellation. Your order is considered canceled only after Parker's Prints confirms the cancellation.

For custom work, the customer reviews and approves a quote before payment. Once a custom quote has been approved, paid, and production has begun, the custom order cannot be canceled.

If you need to change a color, size, quantity, shipping address, or other order detail, contact us as soon as possible.

We will try to accommodate changes when reasonably possible, but changes are not guaranteed once production has started. A requested change may also affect the price or production timeline.

Shipping-address changes must be requested before the order is shipped. Once a package has been transferred to the carrier, we may not be able to change its destination.

Customers are responsible for additional shipping charges resulting from an incorrect address they supplied.

In rare circumstances, Parker's Prints may need to cancel an order or part of an order if we cannot reasonably produce or fulfill it. If we cancel a paid item that has not been fulfilled, we will refund the applicable amount.

For cancellation or order-change requests, contact Parker's Prints as soon as possible using the Contact page or the contact information published on this website.